If the information you seek is not available another way (Proactive Release or Informal Release), you can make a formal request for information. Formal requests can be made to Council by submitting for the Formal Request Form(PDF, 50KB) , accompanied by the application fee of $30. Additional processing charges may apply (subject to a discount of 50% in limited circumstances as detailed on the application form).
Formal access applications are required to be decided within 20 working days, with an extension of up to 10 working days available to Council where consultation with another person is required or records are required to be retrieved from a records archive. If both these circumstances apply to a particular application, the decision period can be extended by a maximum of 15 working days.